Making things better by making better things since 1996.

I’m a highly self-aware design leader with nearly 30 years experience leading and crafting digital experiences that solve complex problems, delight the users and exceed business outcomes. As a veteran HCI practitioner, I’m passionate about designing thoughtful, innovative, elegant user interfaces and interactions that reduce friction and make life better for users. Along with being comfortable with ambiguity, I'm a solutionist who's borderline obsessed with solving problems, and among the few who sweats the small stuff (always have, always will). As a personal growth/mindset enthusiast, I’m convinced that being a great designer begins and ends with being a great human. I'm also the founder, host and producer of User Defenders Podcast, creator of the Jakob Nielsen endorsed Heuristic Evaluation Template, and I have a personal relationship with the Creator of the Universe.